YGIG · Trip Memory

Account Deletion

Last updated: May 12, 2026

This page explains how YGIG users can request deletion of their account and related data. YGIG is also displayed as Trip Memory in some app screens and documentation.

How to Request Deletion

1. Send an email to marriage1210@gmail.com.
2. Use the subject line: YGIG account deletion request.
3. Send the request from the same email address used for your YGIG account.
4. Include your YGIG display name if available.

Data Deleted

After verifying the request, we delete account and cloud-synced data associated with your YGIG account, including:

• Firebase Authentication account information such as user ID, email address, display name, sign-in provider, and account timestamps.
• Cloud Firestore user data such as travel groups, journey names, origin and destination cities, countries, coordinates, route data, transportation mode, optional dates, captions, language preference, and export preferences.

Data Not Uploaded to Our Server

Photos and videos selected in YGIG are used for previews and travel film rendering. The app does not upload selected photo or video files to Firebase. These files may remain on your device or in local app/browser storage. To remove locally stored media, delete the app or clear the app/browser data on your device.

Retention Period

We aim to process account deletion requests within 30 days. Deleted cloud-synced account data may remain in backup or service-provider logs for up to 30 additional days before being fully removed by normal backup rotation. We may retain limited records only if required for security, fraud prevention, dispute handling, or legal obligations.

Privacy Policy

For more information, read the YGIG Privacy Policy.

Korean summary: YGIG 계정 및 관련 데이터 삭제를 요청하려면 가입한 이메일 주소로 marriage1210@gmail.com 에 "YGIG account deletion request" 제목의 이메일을 보내 주세요. 확인 후 계정 정보와 Firebase에 저장된 여행 데이터를 삭제합니다. 사진과 동영상 파일은 Firebase에 업로드하지 않으며 기기 또는 로컬 저장소에 남아 있을 수 있습니다.